North Shore Voice

Your Patients Call at 8 PM.
Your Office Is Closed.
North Shore Voice Answers.

Stop losing after-hours appointments. North Shore Voice handles scheduling with AI that respects your sovereignty and stays FTC compliant.

See 30-Day Pilot How it Works

45%

Calls After Hours

200+

Missed Calls Weekly

100%

FTC Compliance

Stop the Revenue Bleed

We mapped exactly where optometry practices lose money and staff sanity.

After-Hours Lost

"Your office is closed. Please leave a message." → Call Lost.
"I can book that for you right now." → Revenue Won.

Staff Interruptions

Patient asks about dilation. Staff pulls doctor from exam. 8 mins lost.
AI answers instantly via Compliance Guard. Focus maintained.

The Framework

Three Layers of Safety

Your AI is powerful. And locked down so it can't go rogue.

🛡️

GUARDIAN LOCK

AI respects human sovereignty. It is architecturally blocked from deleting records, charging fees, or modifying medical history without your review.

  • • Human-in-the-loop review queue
  • • Zero-permission write access
  • • Decision logging for audit
⚖️

COMPLIANCE GUARD

Stay ahead of the FTC. Real-time enforcement of dilation fee disclosures, state Rx release laws, and insurance verification logging.

  • • Automatic FTC fee disclosures
  • • State-level Rx rule mapping
  • • Drifting detection & alerts
🤝

HUMAN HANDOFF

When emotions run high or questions get complex, the AI doesn't fake empathy—it brings a human in. Full context preserved for your manager.

  • • Emotion-based trigger system
  • • Complex query escalation
  • • Instant manager notification

Join the Cohort

30-Day Pilot

Low risk. High learning. Real numbers.

Week 1

Guardian
Setup

Week 2

Log &
Monitor

Week 3

Tune &
Personalize

Week 4

Scale or
Pivot

Metric What We Track
Calls Handled Inbound calls processed. (Revenue recovery)
Guardian Blocks Dangerous actions intercepted. (Safety proof)
Compliance Alerts FTC/State violations caught early. (Risk reduction)
Handoffs Calls escalated to humans. (Team sanity)

$1,500 setup + $500/week pilot.

Apply for Pilot

No long-term contracts. Keep your data.

Common Questions

Won't this sound robotic?

We've trained North Shore on real optometry calls. It sounds like a warm, slightly younger staff member. Patients think it's human until we tell them otherwise.

What if it books something wrong?

Guardian locks dangerous actions. Any exceptions sit in a queue for your manager to review. You have 100% visibility.

Do you store patient data?

No. All patient data lives in your system. We only log call metadata for compliance auditing.